The Small Print

Cancellation Policy

We ask for a valid credit/debit card to secure all bookings, but generally do not require a deposit.Payment is made when you are here either via bank transfer, cheque or cash. We do not have a card machine.

If you need to cancel your booking please give us as much notice as possible (cancelling by phone and email) and we will do our best to re-let your room. If we can not re-let the room cancellations within 21days of arrival will be charged.Cancellations made longer than 21 days in advance will not be charged. (except for the conditions below). Winter Exception for AMEXGBT , between October and March AMEXGBT cancellation period will be 10 days.

Our minimum stay is generally two nights. If part of a booking is cancelled which results in the remainder of the booking being a single night, then the two night fee will be charged regardless of whether we re-let the other night(s).

For bookings which involve a total of more than 8 room nights (ie two rooms for 4 nights, or 3 rooms for 3 nights etc.) we reserve the right to ask for a non refundable deposit of £200,or make a cancellation charge of £200 even when longer than 21 days in advance.

Arrival and Departure Times

We are very flexible on arrival times AS LONG AS WE KNOW IN ADVANCE.If we don’t hear from you beforehand we will expect you between 4pm and 9pm.Morning arrivals are welcome to park at the Old Vicarage (or those arriving via public transport can leave their luggage with us) whilst exploring Barnstaple until rooms are ready (usually around lunchtime).

We ask guests to check out of their room by 10.30am on the day of departure, though are happy for you to leave luggage with us or your car in the car park until later on.

Stairs and Dietary Requirements

We do not have any ground floor rooms and some of our rooms are on the second floor with two flights of stairs to negotiate,We are happy to carry luggage, but please let us know if you have difficulty with stairs or any other needs we could assist with.

We can cater for most dietary needs but appreciate being told in advance of arrival. Thank you.

Single Night Bookings

We don't generally accept single night bookings.

Pets

Sorry we don't take pets at the Old Vicarage.

Children

Children are welcome at The Old Vicarage.For little ones we have a high chair and a travel cot, (please let us know in advance and bring your child's own bedding). For pricing of a Family Suite children are considered to be aged 13 or under. 14 years and over are considered an adult so please choose the correct configuration and price.

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